Ensuring Compliance and Excellence in Continuing Medical Education
Introduction: Compliance at the Core
Harvard Medical School (HMS) is globally recognized for its leadership in continuing medical education (CME). At the heart of this excellence lies a steadfast commitment to compliance with the American Medical Association (AMA) and HMS’s own accreditation standards.
To meet these rigorous demands, HMS partnered with CABEM to develop the myCE portal—a centralized digital platform that ensures seamless compliance, efficient operations, and a superior user experience across its vast CME ecosystem.
The myCE Portal: A Unified Compliance Engine
The myCE portal is the operational backbone of HMS’s CME programs. It supports over 80,000 users worldwide, operating 24/7 to manage course creation, participation, and reporting. By integrating with upstream systems like Cvent and Salesforce (for registration and payments) and downstream platforms like Moodle and EdX (for course delivery), myCE provides a unified, end-to-end experience for all stakeholders.
MyCE Supports Three Key User Groups
1. HMS Administrators Objective: Ensure institutional compliance and oversee course accreditation.
· Features: Tools for course proposal review, scheduling, agenda management, documentation, and regulatory reporting.
2. Course Administrators
· Objective: Host compliant courses and manage educational logistics.
· Features: Dashboards for course setup, roster and agenda management, and generation of compliance reports.
3. Medical Professionals (“Learners”)
· Objective: Participate in accredited learning and maintain CME records.
· Features: A seamless experience from registration to credit claiming, with centralized access to transcripts and evaluations.
Seamless Application Experience
· Learner Onboarding: Personalized dashboards guide learners through registration, coursework, and accreditation surveys.
· Credit Claiming: Upon course completion, learners complete compliance surveys and instantly receive downloadable CME transcripts.
· Admin Workflows: Centralized tools allow administrators to manage proposals, speakers, and learners, with automation for agendas, conflict resolution, and reporting.
Technical Integrations & Automation
· Single Sign-On (SSO): Secure access for All user populations
· Cvent and Salesforce Integration: Real-time sync of registrations and payments ensures immediate learner access.
· Moodle and EdX Integration: Automates enrollment and assessment tracking, feeding results back to myCE for credit issuance.
· Automated Reporting: Exportable reports for credits, payments, and evaluations support internal needs and AMA audits.
Results & Impact
· Continuous Compliance: Automated processes ensure readiness for AMA reviews and evolving standards.
· Business Continuity: myCE’s integration-centric design enabled rapid adaptation to virtual learning during crises.
· Scalability: Supports tens of thousands of users while enabling HMS to expand its accredited offerings.
· User Empowerment: All users benefit from transparency, reduced administrative burden, and instant access to documentation.
Conclusion
By embedding compliance into every layer of its design, CABEM’s myCE portal has empowered Harvard Medical School to maintain its leadership in continuing medical education. It unifies complex workflows, ensures regulatory alignment, and delivers a world-class experience for administrators, hosts, and learners alike—making it a future-ready solution for modern medical education.